Policies
Shipping & Returns
We want your experience to be as smooth as your new manicure. Here's everything you need to know about shipping and returns.
Free Shipping
On all orders over $35. Standard shipping on orders under $35 is $4.99.
Fast Processing
Orders are processed and shipped within 2–4 business days of purchase.
Easy Returns
Unopened sets can be returned within 30 days for a full refund or exchange.
Satisfaction Guarantee
If your set arrives damaged or defective, we'll replace it — no questions asked.
Shipping
All orders are shipped from our fulfillment center in the United States. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
We currently ship to all 50 US states. International shipping is not available at this time, but we're working on it — sign up for our email list to be the first to know when it launches.
Please note that processing times may be slightly longer during peak periods (holidays, new collection launches). We'll always communicate any delays via email.
Returns & Exchanges
30-Day Return Policy
We accept returns on unopened, unused sets within 30 days of delivery. Sets must be in their original packaging and in resalable condition.
How to Start a Return
- 1Email us at [email protected] with your order number and reason for return.
- 2We'll send you a prepaid return label within 1–2 business days.
- 3Pack your set securely in its original packaging and drop it off at any USPS location.
- 4Once we receive and inspect your return, we'll process your refund within 3–5 business days.
Damaged or Defective Items
If your order arrives damaged or with a defect, please contact us within 7 days of delivery with a photo of the issue. We'll send a replacement at no charge — no need to return the original.
What We Can't Accept
- —Opened or used nail sets (for hygiene reasons)
- —Returns requested more than 30 days after delivery
- —Items not in their original packaging
Still have questions about your order?
Contact Us